Travel Assistance

Reduced Mobility

  • If you are a passenger with reduced mobility or need special assistance during travelling, please notify the Airline company or travel agency when booking.
  • If you have the desired service provided by selected airline company, upon arrival at our airport, please contact your airline check in or information desk. Our employees will escort you from the check-in counter to the gate, wait for you when you exit the plane and assist you with all the necessary procedures and, if you have a connecting flight in Belgrade, be at your service during transit.
  • ransportation by battery-powered wheelchair is possible only with the airline company approval depending on the type of batteries and according to regulations on transportation of dangerous items inside aircraft, as you will be informed by your airline company.

Unaccompanied minors

Most airline companies enable travelling of unaccompanied minors (UM for short). Age limitations differ depending on the airline company and the fact whether the flight is national or international. You can get more detailed information on age limitation, terms and conditions as well as price list from your airline.

Transportation of pets

If you are travelling with your pet, you need to notify your airline company when booking your flight. Depending on the weight and size of the animal and rules of the airline company, pets may be transported in the cabin or luggage area placed in the appropriate carrier or cage. Special rules of transportation apply for assistance dogs that accompany disabled persons. Please contact your airline company for more details.